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Intercontinental Melbourne The Rialto By Ihg
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From186US$ /night
Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

495 Collins Street, Melbourne, Australia, 3000

Intercontinental Melbourne The Rialto By Ihg is a prestigious five-star hotel featuring neo-Gothic architecture and modern interior design. Guests can enjoy the indoor pool, wellness spa, and various dining options including three restaurants. This Melbourne hotel provides convenience for discerning travelers with easy access to public transport options.

Rooms & Amenities

The Intercontinental Melbourne The Rialto offers 253 luxury guest rooms, including 29 unique five-star suites. Each room features modern amenities such as a flat-screen TV, mini-bar, and walk-in shower; select rooms offer executive lounge access and views of Collins Street.

Dining Options

Dining options include Ronnie's for rustic meals and Alluvial for modern cuisine. The Bluestone Lounge Bar features an extensive wine list and light bites, providing a relaxed setting under the atrium.

Leisure & Business

Leisure amenities at Intercontinental Melbourne The Rialto include a light-filled gym and the award-winning Botanica Wellness Spa & Clinic, providing a tranquil escape. The hotel also features 13 meeting rooms suited for business events, accommodating up to 420 guests.

Services & Local Area

The hotel is located on Collins Street, surrounded by a variety of restaurants, shopping boutiques, and cultural attractions. Public transport options include Southern Cross Station and several bus routes within a short walking distance.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite
Junior King Suite
Max:
2 persons
500 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
room details
Check Prices
1 King Bed Club Access Separate Bath
1 King Bed Club Access Separate Bath
Max:
2 persons
390 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
room details
Check Prices
Classic King Room City View
Classic King Room City View
Max:
2 persons
325 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
room details
Check Prices
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Melbourne2000 ft
Airports
Essendon Fields (MEB) 9.8 mi
Tullamarine (MEL) 14.0 mi
Train
Southern Cross Station2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
Exquisite Breakfast Experience
“During my stay, I indulged in breakfasts at the Alluvial. The selection was excellent, featuring everything from fresh bakes and cereals to a live egg station where I enjoyed perfectly scrambled eggs. The attentive service added to the experience, making every morning a good culinary treat.” view full review
Luxurious and Spacious Suite
“I booked the Club Room and was upgraded to the Great Ocean Suite. The room was enormous, featuring a large modular couch, a desk space ideal for work, and a king-sized bed that promised a restful sleep with its plush pillows and warm doona. The ambiance was soothing, enhanced by soft lighting and electric curtains.” view full review
Fine Spa-Like Bathroom
“The bathroom in my suite was nothing short of lavish. It boasted a huge double vanity with ample bench space, a heated towel rail, and a spa bath with jets that added a touch of luxury. The walk-in shower had multiple shower heads, ensuring a revitalizing experience every time.” view full review
Great Entertainment System
“The suite featured an really good entertainment setup, including a large TV visible from various seating areas and a Bose sound system that made my stay even more enjoyable. This thoughtful addition meant I could unwind with my favorite shows and music easily after a day out.” view full review

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Catering service
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Bedroom

  • Hypo-allergenic bedding

Media

  • Flat-screen TV
  • Sound docking station
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

495 Collins Street, Melbourne, Australia, 3000
Map view
street view
495 Collins Street, Melbourne, Australia, 3000
City landmarks
Casino
Crown Melbourne
2400 ft
Stadium
Melbourne Cricket Ground
1.4 mi
7 Riverside Qy Southbank
Eureka Skydeck
3100 ft
Gallery
National Gallery of Victoria
4200 ft
Botanical Garden
Royal Botanic Gardens Victoria
1.5 mi
Parking area
Docklands Stadium
3200 ft
Square
Federation Square
4000 ft
Gallery
Arts Centre Melbourne
5200 ft
Mall
Block Arcade
2300 ft
Birdwood Ave
Shrine of Remembrance
1.6 mi
Market
South Melbourne Market
1.3 mi
Museum
Old Melbourne Gaol
1.2 mi
Flinders Street Federation Square
Acmi
4000 ft
Church
St Paul's Cathedral
3500 ft
Library
State Library Victoria
5000 ft
Event hall
Melbourne Convention and Exhibition Centre
3900 ft
Little Bourke Street
Chinatown
5000 ft
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
1.7 mi
Museum
Melbourne Museum
1.3 mi
Hosier Lane
Hosier Lane
3800 ft
Park
Fitzroy Gardens
1.3 mi
Museum
Victoria Police Museum
2200 ft
River
Yarra River
3300 ft
101 Waterfront Way
Melbourne Star Observation Wheel
1.5 mi
Theatre
State Theatre
4700 ft
Park
Carlton Gardens
1.7 mi
Nearby
Aquarium
SEA LIFE Melbourne Aquarium
1100 ft
btwn Spring & Elizabeth Sts
Collins Street
800 ft
Museum
Immigration Museum
1300 ft
497-503 Collins Street
Melbourne 360 the Melbourne Observation Deck at Rialto
0 ft
Restaurants
Merchant
100 ft
495 Collins St
The Lui Bar
400 ft
Rialto L 55 525 Collins St
Fall From Grace
200 ft
477 Collins St State of Grace
The Grain Store
800 ft
Ground Floor 517 Flinders Lane
Alluvial
200 ft
495 Collins St Address Address: InterContinental Melbourne The Rialto
Saluti
700 ft
525 Collins St
Tiamo 2
500 ft
305 Lygon St Carlton
Warung Agus
500 ft
305 Victoria St

Reviews and Ratings

Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
6.6
Location
9.4
Service
7.2
Dining
7.0
Guest reviews
6.2/10
based on 5 reviews
4.5/5 based on 2430 reviews
8.2
8.2/10 based on 1030 reviews
#64 of 163 hotels in Melbourne based on Tripadvisor
John
United Kingdom, March  2025
7.4/10

My stay at Intercontinental Melbourne The Rialto was good. The location on Collins Street made it so easy to explore the city. Although the room had a few dated elements, it was well-maintained and spacious, which I appreciated.

Rooms
8.0
The room was comfortable and spacious, though slightly dated. The king bed provided luxurious bedding but had a partition down the middle.
Service
10.0
The concierge service was standout; they helped book a musical ticket at a lower price. All staff, from housekeeping to front desk, were friendly and accommodating.
Location
10.0
The hotel's location is superb. Just a short walk to tram stops and Flinders St Station, making it easy to access the city's attractions.
Dining
8.0
Breakfast was decent, though I expected a bit more from the buffet for a hotel of this caliber. It felt more basic than I anticipated.
Facilities
8.0
I utilized the room service and housekeeping, both of which were prompt and efficient. The facilities included helpful services like dry cleaning and tour assistance.
Steven
United Kingdom, March  2025
6.0/10

My stay at Intercontinental Melbourne The Rialto had its ups and downs. I appreciated the luxurious amenities and the attentive staff, but I was disappointed with the room service and overall upkeep. The location was convenient, but Internet was slow, and the dining experience could have been better.

Rooms
5.0
The rooms had limited views and lacked natural light, which was disappointing. Even though they were comfortable, I had to remind the receptionist to service my room twice during my stay.
Service
5.0
The staff were professional and welcoming, which was a highlight of my experience. However, some aspects of service, especially room servicing, left much to be desired.
Location
9.0
The location was excellent, right in the heart of Melbourne with easy access to the tram and nearby attractions, making it very convenient for my business needs.
Dining
5.0
The dining experience did not meet my expectations, particularly the breakfast which seemed basic for a hotel of this caliber. I expected more variety and quality.
Facilities
5.0
The hotel offered various facilities, but I found the room service to be lacking and the air conditioning had issues. The maintenance of the common areas also needs improvement.
Evelyn
United Kingdom, February  2025
5.8/10

The Intercontinental Melbourne The Rialto has a fantastic central location that's perfect for exploring the city, though there are a few hiccups in service and facilities. I enjoyed the comfortable bed and the well-designed rooms (especially the view from my outward-facing room), but service at the restaurant was a bit slow, and I encountered issues with room amenities not being replenished. Overall, it’s a stylish place with potential, but it could use some attention to detail.

Rooms
7.0
I was pleased with the spacious design of my outward-facing room, which provided a much better atmosphere than the interior-facing room I had previously. However, I did notice that some items like tissues were not consistently replenished, which was disappointing.
Service
7.0
The staff were friendly and attentive, particularly at the concierge desk, which made my stay more enjoyable. However, the restaurant staff felt a bit robotic and uninterested at times, which detracted from the overall experience.
Location
9.0
I absolutely loved the hotel’s prime location right in the business district—everything Melbourne has to offer is within walking distance, and the free circular tram service was a big plus for getting around.
Dining
7.0
The breakfast was impressive with a wide variety of options. However, I found the service in the dining area to be slower than expected, which was a bit frustrating during peak hours.
Facilities
6.0
The fitness facilities and pool area felt a bit outdated and not as luxurious as I had hoped for a 5-star hotel. Despite this, I appreciated the clean room and the variety of services offered like room service and valet parking.
Bill
United Kingdom, December  2024
5.2/10

My stay at Intercontinental Melbourne The Rialto was generally positive, highlighted by the excellent service from the staff and the fantastic breakfast. However, I did encounter some issues with room cleanliness and noise that detracted from the experience.

Rooms
7.0
The room I stayed in was of a high standard and very comfortable. But I did notice some cleanliness issues, like spots under the bed and leftover items from the previous guests.
Service
9.0
Most of the staff were polite and extremely helpful, going out of their way to assist. I had a particularly supportive experience with the first aid services provided after my fall.
Location
10.0
The hotel's location is excellent, right in the heart of Melbourne. I found it easy to walk to various attractions and access tram stops.
Dining
8.0
Breakfast was a highlight for me, offering a beautiful variety of fresh produce and warm dishes. I did have some issues with dinner service being less than satisfactory during my stay.
Facilities
8.0
The facilities were well-maintained, with a lovely pool and gym area. The amenities definitely contributed to a relaxing stay, though I encountered some noise from the restaurant during peak hours.
James
United Kingdom, October  2024
7.0/10

My recent stay at the Intercontinental Melbourne The Rialto had its highlights and disappointments. The location is perfect for exploring the city, and I enjoyed the comfortable bed and attentive service in the Club Lounge. However, the room left much to be desired with issues like stained furniture and inconsistent housekeeping. Overall, while I appreciated the amenities, there were several aspects that nudged the experience below expectations.

Rooms
6.0
I found the room to be spacious with comfortable bedding, yet I noticed it was a little tired and in need of updates. The furniture was stained, and the outdoor area was not clean, which was disappointing, especially for a high-end hotel.
Service
5.0
The service had its ups and downs. While the Club Lounge staff were helpful and friendly, overall service felt a bit lacklustre, with long waits for room service and occasional forgotten requests. Check-in was a bit chaotic, too.
Location
9.0
The hotel's location is fantastic, easily within walking distance to the city center and various attractions, which made getting around a breeze. I loved being close to everything, including the tram stops.
Dining
7.0
I enjoyed the breakfast selection, boasting a nice variety of fresh food options. Room service was generally quick and of good quality, but I felt the meals at the hotel restaurant were a bit overpriced for what was served.
Facilities
7.0
Facilities like the swimming pool and spa were well-maintained and enjoyable, providing a perfect retreat. However, the lack of comprehensive information about services and amenities made it difficult to navigate some of the hotel’s offerings.
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Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room
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