Intercontinental Melbourne The Rialto By Ihg | Melbourne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

495 Collins Street, Melbourne, Australia, 3000

“The location offers easy access to Melbourne's vibrant attractions.”view full review

Intercontinental Melbourne The Rialto By IHG is a 5-star hotel featuring luxury accommodations and a variety of dining options. The property offers a glass atrium, a wellness spa, and an indoor pool, making it a suitable choice for travelers seeking both relaxation and fine dining experiences.

Rooms & Amenities

Intercontinental Melbourne The Rialto features 253 luxury guest rooms, including 29 unique five-star suites, available with amenities such as flat-screen TVs, minibars, and complimentary Wi-Fi. Guests can choose from room options like the King Club Room with a balcony or the King Club Rialto Room with a separate bath for relaxation.

Dining Options

Dining options include Alluvial, offering modern cuisine made from local produce, and Ronnie's, a casual eatery serving shared plates and wines. The Bluestone Lounge Bar provides a selection of premium wines and a relaxed space for informal gatherings.

Leisure & Business

Leisure facilities include a light-filled gym and an indoor pool with views of the bay, as well as the award-winning Botanica Wellness Spa & Clinic on the ground floor. For business travelers, the hotel offers 13 meeting rooms equipped with high-tech facilities and catering services.

Location & Transportation

Intercontinental Melbourne The Rialto is easily accessible via public transport, with trams and buses stopping nearby. The hotel is within walking distance of notable landmarks such as Collins Street, Crown Melbourne, and the Royal Botanic Gardens Victoria.

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“Absolutely loved my stay at this wonderful hotel!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Private parking is possible at a location nearby at AUD 80 per day.

is available in for free.

Other information

You can start your day with a full breakfast, which costs AUD 48 per person per day.

Maximum capacity of cots in a room is 1.

Pets are not allowed.

English, German, French, Spanish, Italian, Dutch, Czech, Japanese, Chinese, Greek, Korean, Hindi, Bahasa Indonesian, Croatian, Tagalog / Filipino

Number of floors:12

Number of rooms:395

Former name

intercontinental melbourne the rialto, an ihg hotel

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior King Suite

Max:

2 persons

500 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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1 King Bed Club Access Separate Bath

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Classic King Room City View

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Melbourne2000 ft

Airports

Essendon Fields (MEB) 9.8 mi

Tullamarine (MEL) 14.0 mi

Train

Southern Cross Station2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Breakfast Experience

“During my stay, I indulged in breakfasts at the Alluvial. The selection was excellent, featuring everything from fresh bakes and cereals to a live egg station where I enjoyed perfectly scrambled eggs. The attentive service added to the experience, making every morning a good culinary treat.” view full review

Luxurious and Spacious Suite

“I booked the Club Room and was upgraded to the Great Ocean Suite. The room was enormous, featuring a large modular couch, a desk space ideal for work, and a king-sized bed that promised a restful sleep with its plush pillows and warm doona. The ambiance was soothing, enhanced by soft lighting and electric curtains.” view full review

Fine Spa-Like Bathroom

“The bathroom in my suite was nothing short of lavish. It boasted a huge double vanity with ample bench space, a heated towel rail, and a spa bath with jets that added a touch of luxury. The walk-in shower had multiple shower heads, ensuring a revitalizing experience every time.” view full review

Great Entertainment System

“The suite featured an really good entertainment setup, including a large TV visible from various seating areas and a Bose sound system that made my stay even more enjoyable. This thoughtful addition meant I could unwind with my favorite shows and music easily after a day out.” view full review

General

No smoking on site
Free Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Catering service
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Ballroom
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Dressing area
Tea and coffee facilities
Bottled water
Ironing facilities

Bathroom

Bath/ Shower
Free toiletries
Sink

Self-catering

Electric kettle

Bedroom

Hypo-allergenic bedding

Media

Flat-screen TV
Sound docking station
AM/FM alarm clock

Room decor

Carpeted floor

Location

495 Collins Street, Melbourne, Australia, 3000

Map view

495 Collins Street, Melbourne, Australia, 3000

City landmarks

Casino

Crown Melbourne

2400 ft

Stadium

Melbourne Cricket Ground

1.4 mi

Landmark

Eureka Skydeck

3100 ft

Gallery

National Gallery of Victoria

4200 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.5 mi

Parking area

Docklands Stadium

3200 ft

Square

Federation Square

4000 ft

Gallery

Arts Centre Melbourne

5200 ft

Mall

Block Arcade

2300 ft

Landmark

Shrine of Remembrance

1.6 mi

Market

South Melbourne Market

1.3 mi

Museum

Old Melbourne Gaol

1.2 mi

Landmark

Acmi

4000 ft

Church

St Paul's Cathedral

3500 ft

Library

State Library Victoria

5000 ft

Event hall

Melbourne Convention and Exhibition Centre

3900 ft

Landmark

Chinatown

5000 ft

Landmark

Royal Exhibition Building

1.7 mi

Museum

Melbourne Museum

1.3 mi

Landmark

Hosier Lane

3800 ft

Park

Fitzroy Gardens

1.3 mi

Museum

Victoria Police Museum

2200 ft

River

Yarra River

3300 ft

Landmark

Melbourne Star Observation Wheel

1.5 mi

Theatre

State Theatre

4700 ft

Park

Carlton Gardens

1.7 mi

Nearby

Aquarium

SEA LIFE Melbourne Aquarium

1100 ft

btwn Spring & Elizabeth Sts

Collins Street

800 ft

Museum

Immigration Museum

1300 ft

497-503 Collins Street

Melbourne 360 the Melbourne Observation Deck at Rialto

0 ft

Restaurants

Merchant

100 ft

495 Collins St

The Lui Bar

400 ft

Rialto L 55 525 Collins St

Fall From Grace

200 ft

477 Collins St State of Grace

The Grain Store

800 ft

Ground Floor 517 Flinders Lane

Alluvial

200 ft

495 Collins St Address Address: InterContinental Melbourne The Rialto

Saluti

700 ft

525 Collins St

Tiamo 2

500 ft

305 Lygon St Carlton

Warung Agus

500 ft

305 Victoria St

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.6

Location

9.4

Service

7.2

Dining

7.0

4.5/5 based on 2430 reviews

#64 of 163 hotels in Melbourne based on Tripadvisor

John

United Kingdom, March 2025

7.4/10

My stay at Intercontinental Melbourne The Rialto was good. The location on Collins Street made it so easy to explore the city. Although the room had a few dated elements, it was well-maintained and spacious, which I appreciated.

Rooms

8.0

The room was comfortable and spacious, though slightly dated. The king bed provided luxurious bedding but had a partition down the middle.

Service

10.0

The concierge service was standout; they helped book a musical ticket at a lower price. All staff, from housekeeping to front desk, were friendly and accommodating.

Location

10.0

The hotel's location is superb. Just a short walk to tram stops and Flinders St Station, making it easy to access the city's attractions.

Dining

8.0

Breakfast was decent, though I expected a bit more from the buffet for a hotel of this caliber. It felt more basic than I anticipated.

Facilities

8.0

I utilized the room service and housekeeping, both of which were prompt and efficient. The facilities included helpful services like dry cleaning and tour assistance.

Steven

United Kingdom, March 2025

6.0/10

My stay at Intercontinental Melbourne The Rialto had its ups and downs. I appreciated the luxurious amenities and the attentive staff, but I was disappointed with the room service and overall upkeep. The location was convenient, but Internet was slow, and the dining experience could have been better.

Rooms

5.0

The rooms had limited views and lacked natural light, which was disappointing. Even though they were comfortable, I had to remind the receptionist to service my room twice during my stay.

Service

5.0

The staff were professional and welcoming, which was a highlight of my experience. However, some aspects of service, especially room servicing, left much to be desired.

Location

9.0

The location was excellent, right in the heart of Melbourne with easy access to the tram and nearby attractions, making it very convenient for my business needs.

Dining

5.0

The dining experience did not meet my expectations, particularly the breakfast which seemed basic for a hotel of this caliber. I expected more variety and quality.

Facilities

5.0

The hotel offered various facilities, but I found the room service to be lacking and the air conditioning had issues. The maintenance of the common areas also needs improvement.

Evelyn

United Kingdom, February 2025

5.8/10

The Intercontinental Melbourne The Rialto has a fantastic central location that's perfect for exploring the city, though there are a few hiccups in service and facilities. I enjoyed the comfortable bed and the well-designed rooms (especially the view from my outward-facing room), but service at the restaurant was a bit slow, and I encountered issues with room amenities not being replenished. Overall, it's a stylish place with potential, but it could use some attention to detail.

Rooms

7.0

I was pleased with the spacious design of my outward-facing room, which provided a much better atmosphere than the interior-facing room I had previously. However, I did notice that some items like tissues were not consistently replenished, which was disappointing.

Service

7.0

The staff were friendly and attentive, particularly at the concierge desk, which made my stay more enjoyable. However, the restaurant staff felt a bit robotic and uninterested at times, which detracted from the overall experience.

Location

9.0

I absolutely loved the hotel's prime location right in the business district-everything Melbourne has to offer is within walking distance, and the free circular tram service was a big plus for getting around.

Dining

7.0

The breakfast was impressive with a wide variety of options. However, I found the service in the dining area to be slower than expected, which was a bit frustrating during peak hours.

Facilities

6.0

The fitness facilities and pool area felt a bit outdated and not as luxurious as I had hoped for a 5-star hotel. Despite this, I appreciated the clean room and the variety of services offered like room service and valet parking.

Bill

United Kingdom, December 2024

5.2/10

My stay at Intercontinental Melbourne The Rialto was generally positive, highlighted by the excellent service from the staff and the fantastic breakfast. However, I did encounter some issues with room cleanliness and noise that detracted from the experience.

Rooms

7.0

The room I stayed in was of a high standard and very comfortable. But I did notice some cleanliness issues, like spots under the bed and leftover items from the previous guests.

Service

9.0

Most of the staff were polite and extremely helpful, going out of their way to assist. I had a particularly supportive experience with the first aid services provided after my fall.

Location

10.0

The hotel's location is excellent, right in the heart of Melbourne. I found it easy to walk to various attractions and access tram stops.

Dining

8.0

Breakfast was a highlight for me, offering a beautiful variety of fresh produce and warm dishes. I did have some issues with dinner service being less than satisfactory during my stay.

Facilities

8.0

The facilities were well-maintained, with a lovely pool and gym area. The amenities definitely contributed to a relaxing stay, though I encountered some noise from the restaurant during peak hours.

James

United Kingdom, October 2024

7.0/10

My recent stay at the Intercontinental Melbourne The Rialto had its highlights and disappointments. The location is perfect for exploring the city, and I enjoyed the comfortable bed and attentive service in the Club Lounge. However, the room left much to be desired with issues like stained furniture and inconsistent housekeeping. Overall, while I appreciated the amenities, there were several aspects that nudged the experience below expectations.

Rooms

6.0

I found the room to be spacious with comfortable bedding, yet I noticed it was a little tired and in need of updates. The furniture was stained, and the outdoor area was not clean, which was disappointing, especially for a high-end hotel.

Service

5.0

The service had its ups and downs. While the Club Lounge staff were helpful and friendly, overall service felt a bit lacklustre, with long waits for room service and occasional forgotten requests. Check-in was a bit chaotic, too.

Location

9.0

The hotel's location is fantastic, easily within walking distance to the city center and various attractions, which made getting around a breeze. I loved being close to everything, including the tram stops.

Dining

7.0

I enjoyed the breakfast selection, boasting a nice variety of fresh food options. Room service was generally quick and of good quality, but I felt the meals at the hotel restaurant were a bit overpriced for what was served.

Facilities

7.0

Facilities like the swimming pool and spa were well-maintained and enjoyable, providing a perfect retreat. However, the lack of comprehensive information about services and amenities made it difficult to navigate some of the hotel's offerings.